Back-Office Support
Vulcan Point’s Back-office Support services provide the operational foundation businesses need to scale confidently. We handle the essential but time-consuming functions behind the scenes—such as HR admin, bookkeeping, compliance tracking, reporting, and data workflows—so your core team can focus on innovation, growth, and customer engagement. Our teams integrate seamlessly with your processes and platforms to deliver fast, secure, and reliable support.
Key Features of Our Back-office Solutions
- Scalable teams for admin, finance, HR, and compliance tasks
- Streamlined SOPs and seamless integration with your systems
- Secure handling of sensitive financial and employee data
- 24/7 operational coverage for time-sensitive deliverables
- Experienced specialists across industries and business functions
- Flexible engagement: project-based, part-time, or full-time support
Operational Excellence, Delivered Remotely
Back-office functions are the unsung heroes of any business. Vulcan Point delivers professional support for the critical processes that keep your business compliant, accountable, and efficient. Whether you need day-to-day assistance or complex process execution, our teams are trained to adapt to your workflow and deliver consistent quality.
Our Core Back-office Services
- HR Administration: Onboarding/offboarding, leave tracking, employee records
- Bookkeeping & Finance: Invoicing, reconciliation, expense reporting
- Compliance & Audit Prep: Regulatory document management, SOP reviews
- Reporting & Analysis: Weekly/monthly dashboards, Excel reports, KPIs
- Vendor & Procurement Support: Contract tracking, purchase orders, supplier onboarding
- Data Coordination: CRM updates, data validation, cross-department alignment
Tools & Platforms We Support
Our team is proficient in:
- HRIS & Payroll: Gusto, BambooHR, ADP, Workday
- Finance & Bookkeeping: QuickBooks, Xero, NetSuite
- Project Management: Asana, Trello, Monday.com, ClickUp
- CRM Systems: Salesforce, HubSpot, Zoho
- Data Tools: Microsoft Excel, Google Sheets, Tableau
Security & Workflow Integration
We operate in secure environments with role-based access, encrypted channels, and NDA compliance. During onboarding, we map your current SOPs and define ownership areas, SLAs, escalation points, and reporting cadence. Our back-office agents are process-driven and receive industry-specific training to meet your standards from day one.
Business Impact & ROI
By outsourcing back-office tasks to Vulcan Point, companies reduce operational overhead by up to 50%, improve accuracy and compliance, and increase internal productivity. Whether supporting an executive team or managing routine admin across departments, our virtual teams deliver measurable value—fast.
Industries That Benefit from Back-office Support
- Professional Services: Reporting, billing, compliance, and CRM updates
- Healthcare: Claims support, audit prep, and patient data coordination
- Financial Services: Reconciliations, compliance logs, document handling
- Retail & E-commerce: Vendor data, inventory reporting, purchase orders
- Real Estate: Tenant onboarding, lease processing, transaction tracking
- Technology & SaaS: KPI dashboards, payroll assistance, CRM cleansing
Use Cases & Client Wins
- A SaaS startup automated financial reporting with our Excel dashboard team—reducing analyst hours by 60%.
- A real estate firm outsourced all lease data management, cutting admin costs in half.
- A fintech company used our back-office support to prep for regulatory audits and passed without issue.
- A marketing agency outsourced client billing, freeing internal staff to focus on creative work.
Free Your Core Team to Focus on What Matters
Vulcan Point’s Back-office Support delivers efficiency, accuracy, and peace of mind across your organization. Let us streamline your operations so you can grow faster and smarter. Talk to us about building a custom support model.
Get Back-office Support → Frequently Asked Questions
We handle HR, finance, data, compliance, and reporting tasks.
All team members sign NDAs and work in secure digital environments.
Yes, we train on your systems during onboarding.
Absolutely. You can start with one agent and scale to a full team as needed.
Yes. We provide 24/7 support and work across multiple time zones.
Yes. We support both ongoing and one-time project engagements.